The system to change password involves a popup/modal, which greys out the screen behind it. The problem is that any error messages are part of that main screen, not the modal, so they get greyed out as well, and they are REALLY difficult to see.
I have a screenshot that would be useful to show the issue, but there is no way to attach a screenshot to this form.
The topic of this post is not "support Q&A", but there is no "other" option.
Hey Victoria,
Thanks for reaching out to Zendesk Support, I hope you are doing well!
I'm sorry to hear you're having this issue with your account. In this instance, what I would like to do is create a support ticket so we can work on this together as I may need to ask you some account specific information that's best to not have it out in a public forum. Look out for my ticket and speak soon!
Russell Chee | Senior Customer Advocacy Specialist | Melbourne, Australia