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Enhance writing no longer working

  • November 8, 2023
  • 3 replies
  • 0 views

Multiple agents reporting writing enhancement not working this morning (any type - friendly, formal, etc).

3 replies

Katarzyna13

Hi @gwendolyn12

Could you tell me more about the problem? Is it in tickets or in Guide?


  • Author
  • November 8, 2023

This is happening in tickets, we get a pop-up "Failed to enhance writing. Give a moment and try again."  It has been ~2 hours since started happening.


Jakub14
  • November 8, 2023

Hi @gwendolyn12 thank you for your report. The root cause for this problem is that OpenAI, our partner providing the technology for Summarize, Expand and Tone shift has an outage. 

They identified the reason of this outage and are working on fixing it. You can track their progress here: https://status.openai.com, and once they fix this these features will start working again. I'm sorry that it's happening!