We have end users and organisation configured. All users are allowed to access tickets from their org, and org permissions are also set to allow access to all tickets. However, something changed recently and our users can no longer see the Organisation tab in the My Activities page. I have confirmed this by assuming an end user identity. Could some one please help me out?
End users permissions for org tickets access are not working
Hi @sandip12,
Thank you for posting your concern here in our community. We have created a ticket on your behalf. The ticket number is 9726836. I will respond to this concern via email and if you have further questions, we can continue from there.
Has this issue been fixed? I am having the same issue.
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