Encountering errors with the bot

Hi Rhyan,

Thanks for flagging this and hopefully we can get this resolved quickly.

I've raised a ticket on your behalf so I can get some more details about your Zendesk and Discord accounts.

Thanks,

David Gillespie

Hello @David Gillespie,

Do you have an update in regards to this problem?

We see the same issue on our while trying to test out this integration.

Regards,

Emil

@Emil Pop, we're still encountering the issue.

So far we have been suggested to kick and then reinvite the bot but this hasn't worked

Thanks for the update Rhyan.

We did actually several times, but without success.

@David Gillespie any updates?

Regards,

Emil

Hi @Emil Pop & @Rhyan Smith,

I've reached out to both of you directly to get more details and then work with our engineering team to get this resolved.

Thanks for your help and patience whilst we get the bot back up and running.

David