Hello,
we have always received email from our customers while the live chat was off line, now suddenly we are not receiving emails no more.
Any suggestion?
Regards, Sergio Longhi.
Emails from customers not arriving no more
Hi Sergio -
Sorry to hear this! I've created a support ticket so our team can help you troubleshoot this issue.
Thank you Dave,
I would like to understand if it's a technical problem on my side or your. I'm not even sure how the chat sends away emails. Your SMTP, my linux sendmail, other...
Regards, Sergio Longhi.
@musclenutrition - glad to hear you got things working.
@tech gadgets - thanks for offering that answer in case others come across this quesiton.
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