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EAP Docs: Developer documentation

  • October 11, 2022
  • 2 replies
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2 replies

Paul26
  • October 17, 2022

How can we sign up for this EAP, or is it too late to join? We have some specific use cases where custom statuses would be useful for us.


Brett13
  • Community Manager
  • October 17, 2022
Hey Paul, 
 
You should be able to use these instructions for enabling custom ticket statuses on your account: EAP docs: Enabling Ticket Statuses
 
AFAIK you shouldn't need to sign up, you just need to enable it in your account.
 
Hope this helps!