Hey,
Is there a limit to the amount of options that can be stored in a single drop down field?
Drop-down option limit
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Do you see there being an issue on the reporting end such as there would be too many fields present to display?
Zendesk has a post about their About field that has over 200 options. We use the same process (without as many options) and it works pretty well. I can vouch for up to 55 myself.
@Alex Aguilar
The Adding custom fields to your tickets and support request form article states that "Zendesk supports up to 2,000 values in custom drop-down and multi-select fields. You can include more values, but performance issues may arise."
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