Hi, we have a number of draft Help Center articles which are still appearing to the public in the instant search results. This is true even if we archive those articles. How do we go about hiding these from the search index?
A related question is how does the search indexing work? Can we control when it updates?
When you trying to search for this draft, are you searching for the articles directly as an Administrator? It can also help if you use incognito and use the Help Center as an end-user to determine if the same behavior will happen. If the issue persisted, please contact support directly so that we can investigate further.