I requested to cut down our license given that we are not using all of it hence created ticket to support but no one is responding to me despite of follow up emails.
If someone can tap the assignee on the back to atleast reply to me, we are avoiding further charges from happening hence the downgrade.
Feedback: If cutting down licenses can also be available for the Account Owner to avoid this kind of issue.
Downgrading account!
Hello Danny,
I've forwarded your situation to our billing and finance team. They should be able to assist you with the changes to your account.
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