The entity detection feature is working on some messaging tickets and not working on some
Wanted to understand what is intended?
Ticket #10535881 - It worked on this ticket
Did not work on this one - 10537208
Does entity detection work on messaging channel?
???
Hey there, I have reached out to the PM who is running this EAP for more information on an update for you. Thank you for your patience as they work to reply.
Sure
Any update on this?
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Hey, any update on this?