We are excited to announce that the EAP now allows you to deploy a version/snapshot to your sandbox.
This means that any version you have saved can be deployed to your sandbox. You can use this to keep your sandbox configuration up to date and closely matching your production environment.
How do I access it?
You will find this feature listed under the Configuration management menu item, labelled “Deployments”. You can read more about how to use this feature here.
What can / can’t I deploy?
Currently, deployments are supported only to sandboxes. Because deployments can make significant changes to your environment, we want to be confident that the feature is working as expected before allowing it to change your production environment.
All your main Zendesk configurations can be deployed, including triggers, automations, custom fields, and others. There are some areas that we have blocked from deployment as they require more work from our team to ensure they function correctly.
What’s next?
Over the next few months, the team is focused on improving deployment features. Improvements such as automatic dependency selection and improved error handling and messaging will be released over the coming months.
As always, I encourage you to provide any feedback or questions as they are critical to helping us improve the product to make it useful for you. Please post in these community forums, or feel free to email me directly.
