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Database error on permanently deleting user

  • August 16, 2022
  • 1 reply
  • 0 views

Sannse

I am getting "DatabaseError" "Database timeout Error" when trying to view Deleted users in the admin center.

I have soft deleted an account, and need to delete it completely. What do I need to do to fix this?

1 reply

Brett13
  • Community Manager
  • August 18, 2022

Hey Sannse,

Thanks for taking the time to share this with us! I'm creating a ticket on your behalf so our Customer Care team can dig into this with you and figure out why this error is displaying.

You'll receive an email shortly stating your ticket has been created.

Cheers!