Just looking for confirmation on how are end-users vs staff members are defined in the default Zendesk Guide dashboard. Are end-users only unlicensed users (i.e. customers) and staff members any agent/licensed users (including light agents)?
Dashboards: End-user vs Staff member
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.