We're receiving complaints from customers who are stating that our sent emails are blank and contain no email body. Any idea why some customers would receive a blank email from us?
Original email:
Events:
Customers stating that our emails contain no email body
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Hey Lindsay,
I hope you are doing well and taking care of yourself! I just wanted to let you know that I'll be creating a ticket out of your community post as to troubleshoot this further we may need some specific account information that should not be shared on a community forum. Please look out for my emails and looking forward to investigating this with you soon!
Russell Chee | Senior Customer Advocacy Specialist | Melbourne, Australia