Custom object in request page

Hi,

It's great to see the custom object look up related with a ticket be displayed in the submit a request page so the end user can select the related record there. But after the ticket is created I cannot see the look up information in the request page. That means the end user is missing that information related with the request. At least I cannot see it. I can see all the rest of the fields from the request but not the look up to the custom object.

Regards,

Lydia