CSV Import (Template) is unavailable | Community
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CSV Import (Template) is unavailable

  • July 16, 2024
  • 3 replies
  • 0 views

Hi,

 

i can“t download the Template it will forward me back to support.zendesk.com

 

Thanks.

 

Tobi

3 replies

  • Author
  • July 24, 2024

Hi,

 

when this will work that we can test it?


Jacob53
  • August 7, 2024

I ran into the same issue. The standard import template with field tag default as the headers work for it.


Destiny
  • January 3, 2025
Hi Tobias, 
 
Thank you for reaching out! I appreciate your interest in the feature. Unfortunately, it is not available at this time. I recommend keeping an eye on our Product Announcement page, where you can find updates on upcoming releases and features.
 
I apologize for not having more information to share at the moment, and I appreciate your understanding.