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Create a Report with calls disconnected by agents

  • August 29, 2023
  • 1 reply
  • 0 views
Jarod12

On zendesk explore, How can I create a report where I can see the calls intentionally disconnected by the agent, once the call was already accepted.

      1 reply

      N
      • Noly
      • August 30, 2023

      Hi Jarod,

      Upon checking, it seems that you already raised this query with our Advocacy team and a member of our support already answered your question. If you need further assistance, please reply to the ticket our team will get back to you again. 

      Thank you.

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