I want to place a contact us page on my help site that gives users the choice to chat with us during business hours, call us during business hours, or email(submit a request) anytime. do i have to build a completely custom page for this and host it elsewhere or can i build this page within zendesk?
Contact Us page
This topic has been closed for replies.
Hi Bradley! Welcome to the Community!
You can't add extra pages to your Help Center, but you could create an article that has the contact information in it, or you could use some custom code to add your contact information to the bottom of your landing page.
Another option could be the Web Widget. Have you had a chance to look at that?
Hi
You can probably rename "Submit Request" link text to Contact Us (everywhere); and then override New Request template like this https://support.zyxel.eu/hc/en-us/requests/new
Cheers
Abdul Qabiz
Team Diziana
Diziana is creator of awesome ready-to-go Zendesk Help Center Themes, and has helped hundreds of organizations/companies with Help Center Branding and Customization.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.