Configuring AWS Cognito as OIDC Identity Provider does not work | Community
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Configuring AWS Cognito as OIDC Identity Provider does not work

  • March 26, 2024
  • 3 replies
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Iva11
I just tried using the OIDC with Zendesk and configure it to use AWS Cognito as an identity provider, but I get the following error when I try to apply the configuration:
 
Configuration couldn't be created. Give it a moment and try again
 
I did "try again" multiple times, but this didn't resolve the issue. The error looks quite cryptic and I am unsure how to troubleshoot this. Can you give me some guidance on how to troubleshoot this?
 
I have attached a screenshot of the particular message

    3 replies

    Caroline13

    Hi Iva, that's interesting that you're not even able to save the configuration.. I'll take a look on our end and see if there's anything obvious that's wrong. 

    Caroline13

    If you could please try to either reload the page or sign out/sign in and then try again, that'd be helpful. 

    Iva11
    • Iva11
    • Author
    • March 27, 2024

    Thanks Caroline. This issue got resolved once I logged out of Zendesk and then logged in again. I don't know what the original problem was, but it is no longer there.

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