Chat Window is not loading/disappearing | Community
Skip to main content

Chat Window is not loading/disappearing

  • July 11, 2022
  • 1 reply
  • 0 views

Aludecor

Hello, 

I need urgent help from the community to solve the issue of the disappearing chat window from my website. The chat window is loading and then disappearing randomly. 

aludecor.com

Please help!!

1 reply

Brett13
  • Community Manager
  • July 11, 2022
Hey Aludecor,
 
I would recommend reaching out to our Customer Care team regarding this issue via the method mentioned in this article: Contacting Zendesk Customer Support
 
They should be able to look into your account to determine why this issue is occurring on your site.
 
Thanks for bringing this to our attention!