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Changing brand icon on login page

  • January 15, 2016
  • 4 replies
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I want to change the header and the logo on the sign in page. This info does not seem to be accurate any more:

https://support.zendesk.com/hc/en-us/articles/203663556-How-to-brand-your-Web-portal?input_string=Changing%20brand%20icon%20on%20login%20page

Zendesk support send me this one:

https://support.zendesk.com/hc/en-us/articles/206177737-Branding-your-Help-Center

 

It doesn't seem to work either.  The only thing I see if a Favicon change and when I change that my logo on the sign in page does not change.  I hope someone will help  me.

 

Thanks,

Justen

4 replies

  • January 15, 2016

Hi Justen,

When you click the Customize Design option on your Zendesk help center, you'll be presented with this menu on the left of your browser:

 

If you click the Branding category, you should be presented with these options:

The 'Logo' option here will set the main logo for your site, which will appear on the login page if your Zendesk requires users to log in.

For more info on how to have multiple logos for your site, you can read my post here https://support.zendesk.com/hc/en-us/community/posts/206839218

Is this what you meant in your question?


  • Author
  • January 21, 2016

Thank you, Duke.  Unfortunately, this is not what I'm trying to change.  I'm talking about the logo on the agent login page.  Can you help with this?

Thanks,
Justen


  • December 27, 2018

I have the same issue ... I've done the "customization", uploaded logo, but it's not changing. Trying to figure out the script, and uploaded there the new asset, trying to figure out, what script is pointing on the img src but no luck! Please help! ittero.zendesk.com

 


  • December 27, 2018

Hey Boris! I responded to you on your post over here. We'll get you sorted out there!