I've just joined up to Zendesk, and I foolishly subscribed with a wrong email address. I want to change my primary account email, but support said I have to ask here as I don't have email support.
I don't want to add an address, I just want to change a mistake I made in subscribing. If I hadn't paid I would just delete my account...
Shouldn't be that hard for accounts to change I'd have thought????
Regards,
Lenny
Hey Lenny -
Welcome to Zendesk and the Zendesk Community!
Here are the steps you'll want to follow to change your email address:
1. Enter the email address you want to use as a secondary one
2. Go through the verification steps
3. Go back in and set it as the primary
You can then delete the other email if you wish, or leave it on the account as the secondary email.
Let us know if that works for you or if you have any further questions. Also, feel free to introduce yourself in our Welcome Thread in The Lounge. Happy Zendesking!
This thread has been closed for comments by the Zendesk Community Team. If you have a related or new question, please create a new post.
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.