Can you please enable "export" for my account? | Community
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Can you please enable "export" for my account?

  • January 12, 2022
  • 3 replies
  • 0 views

Hi all,

Please we would need the "export" function enabled for our Zendesk account, cause we are forced to import data in a new system but we do not have the function set yet: https://smartika.zendesk.com/

 

Many thanks,

Luca

3 replies

Brett13
  • Community Manager
  • January 12, 2022
Hey Luca,
 
This is something we will need to enable internally but will need account specific information before doing so. I'm going to create a ticket on your behalf so our Customer Care team can look into this further.
 
Cheers!

  • Author
  • January 12, 2022

Hi @brett13, thank you! Can you please provide me with the ticket number?


Brett13
  • Community Manager
  • January 13, 2022
Hey Luca,

Sure! You should have received an email notification stating your ticket has been created and your ticket number will be #9956994.
 
You can also check the My Activities page in Guide to see your list of tickets you have open with us :) 

I hope this helps!