Can we brand the sign-in page, and if so, how?

Forum|Forum|10 years ago
January 6, 2016
4 replies
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Brando

Where can I find any information on branding the log-in page? I read an article about a new experience from June 2015, but I don't see a pop-up when logging in. It's a stand alone page. It's all white, and some of the text is OK, but it's just white and our logo is hard to see.

I ran a couple searches in this help portal but couldn't track down further information. Can someone direct me to where I can learn how to manage this page?

Our logo which we use throughout the Help Center looks invisible in the top left corner
Can we ad an article so it says, "New to THE Success Portal" instead of "New to Success Portal"?
Confirm where "sign up" and "get a password" and "I am an agent" is mapped to/from

I'd like to know what we can alter, and a general understanding of what makes this page possible.

Thanks!

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D

Duke12
Forum|Forum|10 years ago
January 13, 2016

I don't believe there's currently a way to customize this particular menu, from the last official post I saw on this.

Your logo looks to be a white/gray color, which means it won't look very good on a white background (which you're unfortunately unable to stylize). The best option is to put a dark logo in the Branding section of your zendesk page, and then use your white logo as an asset everywhere else. I'm in the same boat, so this is how I did it:

1) Darker logo goes in the Branding section. This is the logo that will show up on your sign-in page:

2) Put your white logo into the Assets tab:

3) In the header, add your white logo with {{asset 'filename'}}, not {{logo_url}}. (In this example, my logo is an inline-svg, with a png backup for IE8 users):

4) tadaa! Even though my main logo is dark, I can still use a white logo on my main page:

Moving on, I believe the log-in menu you only appears that way if your Zendesk page is locked from anonymous users with this option:

My particular site isn't locked, therefore anonymous users see this screen when they try and log in. It's a box that appears over the homepage:

It looks nicer because it shows a preview of my site behind it. The caveat is that now anonymous people can browse the site. This sign-in modal menu is also unable to be styled with css or jquery .css() injections, as far as I've tried.