Can't access any articles that have content blocks enabled | Community
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Can't access any articles that have content blocks enabled

  • July 23, 2020
  • 4 replies
  • 0 views

Bradley12

when trying to open and edit an article with content blocks enabled i receive this error message.

 

Oops. There's nothing here.
You may have mistyped the address or the article has been downgraded.
 

4 replies

  • July 24, 2020

Hi @Bradley Allen! 

Thanks for trying out content blocks, I'm sorry that you're having issues, I'm creating a ticket so we can follow up with you and figure out what is going on :)


Catherine18

Hi, 

I've just posted something similar here:

https://support.zendesk.com/hc/en-us/community/posts/360044264873-How-do-I-provide-feedback-for-the-Content-Blocks-EAP-

I can access them but they are initially blank. Once I click on edit and select a translation version it works. But we normally don't use translations

 


Katarzyna13

Hi @Catherine Michalak, Bradley's issue has been solved. Do you still experience the problem you are describing above?


Catherine18

Hi @Katarzyna Karpinska, thanks for checking. Looks like this is no longer an issue. Cheers!