Can an agent signature have a hyperlink? | Community
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Can an agent signature have a hyperlink?

  • June 12, 2018
  • 2 replies
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A

Hi, I want to include a hyperlink in the agent signature. But am unable to do. Can I know if it is possible?

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    2 replies

    Nicole17
    • Nicole17
    • June 13, 2018

    Hi Aparna - 

    Yes, it is possible to include links in agent signatures. To do so, you'll need to format the text using markdown. Here are some articles that should help you out: 

    Formatting text with Markdown

    Adding an agent signature to ticket email notifications

    Let us know if that works for you or if you need more assistance. Happy Zendesking!

    A
    • Aparna
    • Author
    • June 14, 2018

     

    Thanks Nicole. This worked.

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