[BUG] CSAT EAP: Combobox breaks page | Community
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[BUG] CSAT EAP: Combobox breaks page

  • March 4, 2024
  • 3 replies
  • 0 views

When receiving the new survey, on the feedback page itself, the page breaks if the user selects a rating of 1-3 (negative), and then a choice from the dropdown twice.

Reproduction steps:

  1. Open feedback page from mail
  2. Select a negative rating
  3. Choose a cause from the dropdown list.
  4. Choose another option instead
  5. Page crashes

Issue:

The previous selected option is not unselected. It is common user behavior to change opinion. As seen from the error, the box breaks because it thinks multiple values are set.

 

3 replies

Tetiana12
  • March 4, 2024

Thank you for reporting! We are looking at it. 


Mark11
  • March 5, 2024

I can confirm this issue, I've experienced the same, following the same steps. 


Tetiana12
  • March 20, 2024

Hey! I am happy to inform you that we have fixed this issue.