bug with custom statuses
Closed tickets are showing up as solved on tickets, and it also shows this way in explore.
Bad bug
+1
Yeah, been doing that since custom status came out. I think I read an article about it. We changed "solved" to custom "resolved" and now "closed" no longer displays - it shows as resolved, but is the lighter shade of gray (resolved/closed is light, resolved/solved is gray).
Bring back "closed!"
Thanks John! Sorry folks, thought it was a bug! Agree though, unexpected consequence of the change, I guess
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