Hello All,
When I add the following iFrame tag to an article, it works as expected.
<iframe style="position: fixed; top: 0px; left: 0px; bottom: 0px; right: 0px; width: 100%; height: 100%; border: none; margin: 0; padding: 0; overflow: hidden; z-index: 999999;" src="https://insights.ubuntu.com/2017/09/25/lxd-weekly-status-16/?_ga=2.77703703.2005100014.1506373378-1185809915.1506373378"></iframe>
When I add the same tag to an article AND it has a different src it fails to load the iframe:
<iframe style="position: fixed; top: 0px; left: 0px; bottom: 0px; right: 0px; width: 100%; height: 100%; border: none; margin: 0; padding: 0; overflow: hidden; z-index: 999999;" src="http://www.polar-winter-181019.appspot.com/index.html"></iframe>
The src URL is legitimate and will load, in an HTML page that is NOT a Zendesk Article. The test file is attached for your review.
So, the question is; why does the article fail to load the iFrame?
Hi Justin!
Have you enabled unsafe content in Guide? That's the most likely culprit here. You can find out how to do that here.