Article Attribute in Explore - Article Labels | Community
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Article Attribute in Explore - Article Labels

  • September 10, 2020
  • 3 replies
  • 0 views

Hey all,

Our team relies heavily on article labels for content management in Zendesk Guide™. In Zendesk Explore™, I see attributes for article id, title, URL, and author. However, there is no attribute for the article label.

Can anyone recommend solutions for working with article labels in Zendesk Explore™, or alternatives to an article label attribute to achieve a similar purpose (e.g. filtering metrics by articles with a specific label)?

Thanks in advance!

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3 replies

Devan
  • September 10, 2020

Hello @Michael Collins,

I reached out to one of our Explore specialists and confirmed right now this is not possible as the product stands. I know we are still implementing Guide metrics into Explore. I'm going to move this post into product feedback so our developers can consider this for their roadmap.

Best regards. 


  • Author
  • September 10, 2020

Thanks Devan! 


Devan
  • September 14, 2020

Hello @Michael Collins,

Happy to help!