Urgent! We need an answer to ticket 1179277, the Zendesk portal serves thousands of Ripley customers in Peru. And the Zendesk BOT is not working today. What is the ticket response time?
Please contact nvasquezb@ripley.com.pe
lsanchezl@ripley.com.pe
[ARHCIVED] URG What is the response time for tickets?
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I see you have a ticket open with our Customer Care team regarding this issue. I will follow up with them internally to make sure we get a response out to you ASAP. Appreciate you brining this to our attention!