[ARCHIVED] Zendesk does not send the deployment id. | Community
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[ARCHIVED] Zendesk does not send the deployment id.

  • April 19, 2021
  • 1 reply
  • 0 views

Bruno25

We contracted and paid for the integration of whatsapp with our zendesk platform and so far we have not received the deployment id, I have 2 tickets open where the problem has not been solved.

https://support.zendesk.com/hc/en-us/requests/6516532

https://support.zendesk.com/hc/en-us/requests/6516652

How do I receive the deployment id?

1 reply

Brett13
  • Community Manager
  • April 19, 2021

Hey Bruno,

Thanks for reaching out in the community! I would recommend following up in the tickets you've created with our Customer Care team as they will be the best option for assisting further here.

It looks like for your 2nd ticket you created, one of our agents is waiting for a response from you with additional information.

Cheers!