Hello everyone.
This looks silly, but for some reasons, that I am not aware of, I can not set up a favicon for my support account. I am just hoping, that setting up a favicon is not one of the “zendesk premium features”!
I have tried the smallest sized possible from 16*16, 20*20, 29*29, 32*32 and more. So far, one of them works.
Once I upload and click on save, it looks like a white rectangle and/or like a question mark.
Hi Immigratic Support,
Greetings! Thanks for reaching out! Our sincere apologies for the inconvenience. There's an incident reported for this issue and we're glad the inform you that our developers have deployed a fix for the behavior.
Thank you for your patience and kind understanding.