[ARCHIVED] Snapchat problems
on 1/2/21 i was logged out of my snapchat for some reason. i’m tried logging back in but it keep on saying that my password was incorrect. and then i tried to reset my password. and the it gave my two options to reset my password, either get a text message or email. before this whole thing went down i changed my number. so i did the email option and it kept saying it sent the verification code to my last number. after all that i went to snapchat support a whole bunch of times and then i told them i’m having trouble verifying my account bc i changed my number. and then on my email i got the snapchat support ticket. and then i viewed the ticket. and i i was on this sign in page thing and i clicked forgot password. and then it sent me to this page where i can reset my password. and then i did. and every time when i press enter, this annoying page shows up the says “This Page Does Not Exist”. so that’s my whole story and idk what to do
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Hi Randy,
I removed the comment that contained your email address since this is a public community forum.
Unfortunately, we are unable to assist with Snapchat's support issues. While we do provide software to power their customer support operations, we do not actually run their support. We have, however, heard similar issues from other Snapchat customers, and have raised it with their account manager to ensure that they're aware of the issue.
Hello @Sydney Mclean,
I understand that this is frustrating, but currently, you would need to reach out to Snapchat to resolve this issue on your end.
Best regards.
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Hey Randy,
Your best option would be to continue to try reaching out to SnapChat directly to assist further. I'm afraid we're rather limited on what we can do from our end :-/