Hi there,
Is there a workaround to measure the first reply time median or any other attribute related to a first reply that was a notification sent through an automation/trigger?
[ARCHIVED] Metrics to measure First Replies through Automations / Triggers
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Hello there,
We're glad that this was already answered on a support ticket that you submitted to our support team.
Take care!
Michael Froeming | Senior Customer Advocacy Specialist
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