[ARCHIVED] enable help center for end-users | Community
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[ARCHIVED] enable help center for end-users

  • April 12, 2021
  • 1 reply
  • 0 views

Hi,

i've already used the guide about help center but it tells to:

To enable help center in setup mode

  1. Sign in to Zendesk Support as the account owner.
    Note: You must be the account owner to enable the help center.
  2. Click the Zendesk Products icon () in the top bar, then select Guide.
  3. In the page that appears, click Get started

 

when i click in guide it move me in "subscription" not in guide 

or going into https://support.zendesk.com/hc/en-us clicking help center i don't see the settings.

 

Could someone explain me what should i do?

 

thank you so much!

1 reply

Brett13
  • Community Manager
  • April 12, 2021

Hey Luca,

Looks like you contacted one of our Customer Care agents who was able to help get this issue resolved for you.

Let us know if you have any other questions!