[ARCHIVED] Downgrade | Community
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[ARCHIVED] Downgrade

  • August 19, 2023
  • 1 reply
  • 0 views

Heber

We've been attempting to downgrade our account since May 23rd, but unfortunately, we haven't received any responses from the support team. Could someone kindly assist us with this matter?

1 reply

Brett13
  • Community Manager
  • August 21, 2023

Hey Camila,

I just checked in on the ticket and requested an update from the team handling your ticket.

You should receive a follow up email as soon as they can :) 

Thanks for bringing this to our attention!