[ARCHIVED] Chat Zendesk & Facebook Messenger Live Chat | Community
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[ARCHIVED] Chat Zendesk & Facebook Messenger Live Chat

  • February 9, 2021
  • 1 reply
  • 0 views

Bonjour,

On aimerait pouvoir gérer le live chat Facebook Messanger (right on site) via le Chat Zendesk. Est-ce que ça sera possible un jour ?

Merci

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Hello Zendesk support.

It would be very appreciated if we could manage the Facebook Messenger ‑ Live Chat (right on site) via Zendesk Chat.

Thank you !

1 reply

  • March 8, 2021

Hi Rinaudo, 

We have rolled out a conversational, real-time chat-like experience for Facebook Messenger. Learn more. Your team can respond to live chat and direct messages from Facebook Messenger from a single omnichannel interface - Agent Workspace