Algolia Integration - Use Zendesk Search on Community Topics Page Only. | Community
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Algolia Integration - Use Zendesk Search on Community Topics Page Only.

  • June 25, 2018
  • 2 replies
  • 0 views
J

Hello,

We are using the Algolia/Zendesk integration and the search results are great!

However, the integration does not index Community Forum posts at this time.

What we were looking to do is to use Algolia Instant Search and Auto-Complete for our main search results, but use the Zendesk stock search on our Community Topics page.

Does anyone have some advice?

    2 replies

    J
    • Jessie17
    • June 28, 2018

    Hi Jason!

    This is an interesting use case; hopefully someone in our Community will have some insight to share with you.

    In the meantime, it might be worthwhile to contact Algolia's support team directly. They're the author of this app, so they might be able to help you get this sorted out! You can contact them at support@algolia.com.

    R
    • Ronja
    • March 3, 2021

    Hi Jason, we are thinking about using algolia to. Does Algolia now Index community posts?
    Thanks!

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