Agent workspace update - April 2022 | Community
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Agent workspace update - April 2022

  • April 25, 2022
  • 1 reply
  • 0 views

Edina11

Hi,

I have a question regarding the agent workspace update:

Before the update we were able to copy (and paste it in another doc) the ticket numbers by clicking on it:

Can it be due to the agent workspace update?

Thank you in advance.
Kind regards,
Edina Bacso

1 reply

  • April 25, 2022

Hello,

that was a bug that should have been fixed by now. You can find details here:
https://support.zendesk.com/hc/en-us/articles/4552171388698-Service-Incident-April-22nd-2022

Best Regards
Nils