Admin trigger page not accessible | Community
Skip to main content

Admin trigger page not accessible

  • July 28, 2021
  • 4 replies
  • 0 views

Your setting -> business rules -> trigger page not accessible

4 replies

Brett13
  • Community Manager
  • July 28, 2021

Hey Yawei,

I did some testing on my end but I wasn't able to replicate this issue accessing my triggers. Are you able to do a quick browser refresh and clear you cache/cookies to see if that helps?

Are other agents able replicate this on your account?

Let me know!


Heather13
  • July 29, 2021

Hi Yawei,

I wonder if your account was changed from admin to regular agent right then? 


  • Author
  • July 30, 2021

Role is still admin, I checked with other people, they can access it, but how come only I cannot, any special permission need to set?

 

 


Brett13
  • Community Manager
  • July 30, 2021

Hey Yawei,

If you an admin on the account then you should definitely have access to the Triggers page. Do you have any browser extensions enable that could be causing this issue? Have you tested from an Incognito window using Chrome?