When a Zendesk Admin gets an email that they want to convert into a ticket; they click the Zendesk plugin button and its created as expected, but the ticket isnt being assigned to anyone. When I attempt to create a trigger to auto-assign it to the person who created it; it just auto-assigns everything to the same admin regardless of the current user.
Channel - is - via web service (API)
Assignee - is - <blank>
Role - is not - (end-user)
Current - user is - John Doe
Action = Assignee - John Doe