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admin privileges / set issues

  • February 9, 2021
  • 3 replies
  • 0 views
R

Hello, 
We have the BOT up and running on our discord but noticed when it comes to the /set function we are running into

You do not have permission to use this command.Your permission level is 0 (User)This command requires level 3 (Administrator)


However they have ADMIN access the same way I do (we both have the role I made) 

I did notice as the creator of the discord I can do the command, and if I pass the discord ownership to another they can also execute the command. 

Even though we both had full privileges it seems the creator of the discord is the only person who can run /set 


hoping this can be corrected to ADMIN status.  

      3 replies

      Emil15
      • Emil15
      • February 10, 2021

      @David Gillespie,

      I shared this as well on https://support.zendesk.com/hc/en-us/community/posts/360004252487-Joining-the-Discord-Integration-EAP?page=2#community_comment_1260802314710.

      Can you please let us know if this is going to be addressed in your upcoming release?

      Regards,

      Emil

      David97
      • David97
      • February 10, 2021

      @Robert Kruszynski & @Emil Pop,

      Thanks for raising this and flagging for us. We're looking into this at the moment and I'll be able to confirm shortly.

      Thanks,

      David

      David97
      • David97
      • March 23, 2021

      Hi @Robert Kruszynski & @Emil Pop,

      Just a quick update to say we've included this update in the upcoming release of the new integration.

      Unfortunately we've come across an unforeseen issue in the migration from the old to the new integration but will be rolling the update out over the coming days.

      Thanks for your patience and excited to release the new integration!

      Cheers,

      David

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