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Account gone

  • November 13, 2023
  • 1 reply
  • 0 views

Hello,

Our account seems to have completely gone?
We have confirmation that we are up to date with payments, so unsure on why this would be the case?

This is causing an major issue with our customers and I cannot find a solution to speak or contact anyone to resolve!

The account name is https://optimaenergy.zendesk.com

Thanks
Kevin

 

1 reply

Brett13
  • Community Manager
  • November 13, 2023
Hey Kevin,
 
I'm going to bring this into a ticket so our Customer Care team can follow up with you as soon as possible.

You'll receive an email shortly stating your ticket has been created.
 
Cheers!