Current Functionality
When a new service is created, it necessarily creates a corresponding Ticket Form.
Problem
However, there is no way to hide/audience Forms/Services if a customer doesn't want all of the form options showing on the Get Help screen of the their Help Center.
Potential Solutions
It would be ideal if
a.) "show on get help screen" could be a yes/no toggle for services and/or
b.) forms could be audienced/secured to user segments or even staff vs. end users
Submitted on behalf of Matlock & Associates
