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403 Forbidden when Opening a User's Profile in an Agent's Browser

  • November 11, 2021
  • 3 replies
  • 0 views

Kyler11

Been successfully using this api for quite some time but making some modification and doing some testing and in doing so am now receiving a 403/Forbidden response.

 

https://developer.zendesk.com/api-reference/voice/talk-partner-edition-api/reference/#open-a-users-profile-in-an-agents-browser

3 replies

Eric27
  • November 16, 2021
Hey Kyler,

Sorry to hear that you're having issues. I see that you opened up a ticket with our team, we'll continue to work with you via that. 🙂️

 

Customer34
  • August 31, 2022

I got the same issue today. Can you share what was the solution the Kyler received?

Thanks,

Daniel


Cheeny
  • September 5, 2022
Hi Customer Support Manager

I can see that a colleague is already helping you with regard to this inquiry. Rest assured that we'll do our best to answer your ticket