In 2022 Google will end using thirds party cookies and many will follow this approach.
When I integrate the Zendesk chat into my website with the widget it'll use Zendesk cookies and thus 3rd party cookies on my website.
How will y'all deal with this? Is there a way to run the chat and cookies first party?
3rd party cookies and embedded chats
Hi Hansi, thanks for raising this question! As you can imagine, this is a fairly complex issue and our engineering and dev teams are all aware of this upcoming change. When they have additional information on the subject, we will share all of the relevant communication!
Can we make use of your chat functionality without all the cookie tracking on?
Have the option for users to opt out?
As it is setup it currently breaches GDPR rules applicable in some countries.
https://en.wikipedia.org/wiki/General_Data_Protection_Regulation
Hopefully you can share some progress on this soon?
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