Add action to increment/decrement numeric fields | Community
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Add action to increment/decrement numeric fields

  • November 15, 2023
  • 1 reply
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Dan28

I'm looking to create a field on an object that counts the number of times the customer has used a product.  I'd like the ability to increment or decrement a number field value.  

Expanding beyond the object triggers EAP, this would also be available to ticket triggers as well and ticket triggers could be used to increment a number field on an object. 

1 reply

Dan15
  • July 8, 2024

+1 for this. 

Being able to increment/decrement a field without needing to shoot an event to a webhook/middleware and take a field value and adjust it would be great. It's a lot of overhead for what could (and should) be a simple native operation in a trigger.