When I try to set up voice it says i need additional support, yet there is no where to get it. It says to contact customer service and all they do is send me to the Voice set up instructions page. I have followed those steps countless times and it has the same issue. The fact that Zendesk is so hard to reach once your set up is ridiculous and a pathetic excuse for "customer service"
Setting up Zendesk Sell Voice
Hi Seth,
Kindly refer to the steps in Selecting a Sell phone number to activate Sell Voice. If you are getting an error "contact customer service", please provide us more detailed information on where exactly on the setup process you are getting this message, and raise a ticket with our Support team directly so we can investigate from there. See Contacting Zendesk Customer Support from within your product. Thanks!
Kindly refer to the steps in Selecting a Sell phone number to activate Sell Voice. If you are getting an error "contact customer service", please provide us more detailed information on where exactly on the setup process you are getting this message, and raise a ticket with our Support team directly so we can investigate from there. See Contacting Zendesk Customer Support from within your product. Thanks!
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Sorry to hear your experience so far has been less than satisfactory :-/
I see you have a ticket open with our Customer Care team so I've bumped the priority and followed up internally to see if we can expedite this for you.
Someone should follow up with you shortly but keep me posted if that's not the case!