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Sell Mobile: Data Sync

  • October 14, 2021
  • 1 reply
  • 0 views

Roland12

Hi,

The Zendesk Mobile app is not syncing all of our Zendesk data. For example, a Organization on the desktop app shows 4 closed deals, yet the mobile app shows zero.

Is this by design to reduce the data load to mobile devices or a bug?

Thanks,

--

Roland Hill

1 reply

Taylor16
  • February 21, 2023

The mobile app does not sync in real-time. I've submitted multiple posts about this, the feedback I received from developers is that the mobile app only syncs with 2,500 objects (contacts, notes, etc).